Privacy policy

Agensea is committed to protecting your privacy and personal data in accordance with applicable data protection laws, including the GDPR.

1. Personal Data We Collect

We may collect and process the following personal data :

  • Name
  • Phone number
  • Login credentials (customer account)
  • Charter preferences and travel details
  • Communication history
  • Technical data (IP address, browser type, device, pages visited)

Data is collected when you :

  • submit an inquiry via our contact forms
  • create or use a customer account
  • communicate with us by email or phone
  • visit our website

2. Customer Accounts

When you create a customer account, we process your data to:

  • manage your account
  • store your charter preferences
  • facilitate communication and service delivery

You are responsible for keeping your login credentials confidential.

3. How We Use Your Data

We process your personal data for the following purposes:

  • responding to inquiries
  • planning and organizing yacht charter experiences
  • managing customer accounts
  • contractual and pre-contractual communication
  • improving our website and services
  • ensuring website security and functionality

We do not sell or rent your personal data.

4. Legal Basis for Processing (GDPR)

Processing is based on :

  • your consent (Art. 6(1)(a) GDPR)
  • performance of a contract or pre-contractual steps (Art. 6(1)(b) GDPR)
  • legal obligations (Art. 6(1)(c) GDPR)
  • legitimate interests such as website security and service improvement (Art. 6(1)(f) GDPR)

5. Google Analytics

Our website uses Google Analytics, a web analytics service provided by Google LLC.
Google Analytics uses cookies to analyze how visitors use our website.
The information generated may include:

  • IP address (anonymized where applicable)
  • usage behavior
  • device and browser information

This data helps us understand how our website is used and how we can improve it.
You can prevent the collection of your data by Google Analytics by adjusting your browser settings or using Google’s opt-out tools.

6. Cookies

We use:

  • essential cookies for website functionality
  • analytics cookies (Google Analytics)

Cookies are stored only as long as necessary and in accordance with applicable law.

7. Data Sharing

We may share personal data only with:

  • technical service providers (hosting, IT, analytics)
  • professional partners involved in delivering charter services

All partners are contractually obligated to process data in compliance with data protection regulations.

8. Data Storage & Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse.
Your data is stored only for as long as necessary for the purposes stated above or as required by law.

9. Your Rights

You have the right to:

  • access your personal data
  • request correction or deletion
  • restrict or object to processing
  • withdraw consent at any time
  • lodge a complaint with a data protection authority

To exercise your rights, please contact: info@agensea.net

10 Advertising & Retargeting

 We use advertising services provided by Google and Meta (Facebook/Instagram) to promote our services.
These services may use cookies and similar technologies to display relevant ads based on user behavior.
Advertising cookies are only activated with your explicit consent via our cookie banner.
You may withdraw your consent at any time by adjusting your cookie settings.

11. Contact

Agensea
Email : info@agensea.net
Website : https://www.agensea.net